Marketplace & Listing Policy

1. Role of the platform

This Policy covers members' listings. There the marketplace is a discovery and contact tool: listings are user-generated, and we are not the seller, do not verify listings, hold no inventory, process no payment for the cat, and are not a party to any deal. The only payments made to SANORIYAT around a member's listing are its own services: a promotion, and the SAR 50 commission set out in section 5 of the Terms of Service.

Purchases from the SANORIYAT Store are a separate channel, governed by section 17 of the Terms of Service and the Refund & Cancellation Policy. A cat offered in the Store is not listed in members' listings at the same time.

2. Transactions & payments

All transactions arising from members' listings occur off-platform, directly between users. For these we do not collect the price, provide escrow, or guarantee delivery, refunds, or animal condition. Pricing, negotiation, and fulfilment are the users' responsibility.

Contact visibility

Your mobile number is shown to signed-in users on your listings and your cats' pages so they can contact you about your cats, unless you set it to “Hide” in your profile. It is not shown to visitors who are not signed in. In members' listings SANORIYAT only connects people and is not a party to any transaction.

3. Listing standards

Listings must be accurate, lawful, and not misleading. Sellers are responsible for all claims (price, breed, health, pedigree, availability).

4. Prohibited listings

• Illegal or restricted animals or wildlife.
• Sick, abused, or unfit animals misrepresented as healthy.
• Falsified pedigrees or certificates.
• Stolen images or content.
• Scams, bait pricing, or attempts to circumvent platform rules.
• Anything violating Saudi law or animal-welfare standards.

5. Reservations & inquiries

Submitting an inquiry shares your name and contact with the listing owner for that purpose only. Inquiries may be rate-limited and are subject to anti-abuse measures. Misuse (spam, harassment, fake leads) may lead to enforcement.

6. Reviews & reputation

Reputation reflects reviews from recorded interactions (auto-published; not seller-moderated). Manipulating reviews is prohibited.

7. Enforcement

We may remove listings and act on accounts that breach this Policy. Report violations via the in-app report tools or admin@sanoriyat.com.

8. Paid features

Any paid placement (“featured”) will be clearly labelled as advertising. Sales through the SANORIYAT Store are governed by their own terms (section 17 of the Terms of Service).