Terms of Service

1. Acceptance & eligibility

By creating an account or using SANORIYAT you agree to these Terms. You must be 18 years or older and able to enter a binding contract. If you use the platform for a cattery or business, you bind that entity.

2. What SANORIYAT is — and is not

SANORIYAT helps users discover one another, communicate, and keep a digital identity record for each cat. It has two separate ways of selling a cat, and our role differs between them.

Members' listings, community, rescue and adoption: SANORIYAT is a neutral technology platform. Here we are NOT a breeder, seller, buyer, agent, broker, or escrow, and not a party to any transaction between users. We do not own, inspect, or take custody of any animal.

The SANORIYAT Store (where offered): SANORIYAT is the seller on the invoice. We collect the payment through a licensed gateway and manage handover and refunds, while the cat stays in the care and ownership of its breeder until it is handed over. Section 17 and the Refund & Cancellation Policy apply.

In both cases SANORIYAT is not a veterinary provider and does not guarantee the accuracy of information submitted by users, or the health, pedigree, or temperament of any animal.

Digital identity & transfers: SANORIYAT records each cat's digital identity and lets an owner transfer that identity record to another user on the platform. A transfer moves the SANORIYAT identity record only — it is not a sale, a payment, or a transfer of legal title, and it does not warrant the animal, its health or pedigree, or any related off-platform transaction.

3. Accounts

Keep your credentials secure; you are responsible for activity under your account. A mobile number is required on every account: we use it to reach you about your account, your cats and your orders, and it is shown to signed-in members on your cats' pages unless you hide it from your profile (see the Privacy Policy). We may suspend or terminate accounts that violate these Terms or pose risk to users or the platform.

4. Your content

You retain ownership of content you submit and grant us a non-exclusive, worldwide, royalty-free licence to host, display, and distribute it to operate the platform. This licence includes using the photos and details of cats you publish in a public listing to present the platform on its social media accounts, and you may ask at any time for your content to be removed from that material. You warrant that you own or are licensed to use your content (including images and pedigree information), that it is lawful and not infringing, and that any claims you make are accurate. You are solely responsible for your content.

5. Members' listings: transactions are between users

Outside the SANORIYAT Store, any sale, reservation, exchange, or arrangement is solely between the users involved and occurs off-platform. We are not involved, make no warranty as to animals, sellers, buyers, health, pedigree, or outcomes, and are not a dispute-resolution body. Conduct your own due diligence and seek independent veterinary and legal advice.

SANORIYAT's commission: when you publish a listing, or list a male as available for stud, you pledge to pay SANORIYAT a commission of SAR 50 if you sell that cat to someone who came to know you through SANORIYAT, or if a mating with that male takes place with someone who contacted you through SANORIYAT. The commission is a trust upon you (amanah): you report the sale or the mating yourself and pay it from «My listings» through the platform's payment page, and you may state that the sale or the mating did not come through SANORIYAT, in which case nothing is due. SANORIYAT takes no share of the price, holds no money for either party, and does not arrange the sale or the mating. The commission does not apply to cats in the SANORIYAT Store.

6. No veterinary or health warranty

Information on the platform is not veterinary advice. We do not warrant the health, temperament, lineage, or fitness of any animal.

7. Reviewed Breeder disclaimer

“Reviewed Breeder” means only that a user submitted a cattery document that passed our discretionary, non-exhaustive review. It is NOT a government certification, legal certification, endorsement, or guarantee of quality, legitimacy, health, or commercial reliability. See the Reviewed Breeder Policy. Status may be revoked at our discretion.

8. Reviews

Reviews can be left only by users with a recorded interaction and publish automatically. Sellers cannot approve, reject, edit, or remove reviews about them; they may publicly reply. We may remove reviews only for policy violations — never for sentiment.

9. Prohibited conduct

You may not engage in illegal, fraudulent, infringing, harassing, or harmful activity; list prohibited animals; impersonate others; scrape the platform; or circumvent security. See the Marketplace and Content & Community Policies.

10. AI features

AI tools are assistive and may be inaccurate; you must verify outputs and remain responsible for your content. Use of AI involves third-party processing outside the Kingdom as described in the Privacy Policy, and requires your consent.

11. Enforcement

We may warn, restrict, suspend, remove content, or terminate accounts. An appeal process is available.

12. Disclaimers & limitation of liability

The platform is provided “as is” without warranties to the fullest extent permitted by law. To the maximum extent permitted, we are not liable for indirect or consequential damages, or for disputes, losses, or harm arising from user dealings, content, or off-platform transactions. Nothing limits liability that cannot be excluded under Saudi law.

13. Indemnity

You indemnify SANORIYAT and its operator against claims arising from your content, your transactions, or your breach of these Terms.

14. Governing law & venue

These Terms are governed by the laws of the Kingdom of Saudi Arabia; disputes are subject to the competent Saudi courts, without prejudice to mandatory consumer protections.

15. Changes & termination

We may update these Terms with versioning and notice, and may discontinue features. You may stop using the platform at any time. Material updates may require renewed acceptance.

16. Rescue & adoption

SANORIYAT is a connector, not a rescue organization. For street-cat rescue and free adoption, the platform only lets a person report a cat that needs help, alerts nearby users, and connects them — nothing more.

SANORIYAT does NOT provide veterinary care or treatment, does NOT run a shelter or boarding, does NOT fund, cover, or reimburse any rescue, transport, medical, or other cost, and does NOT itself rescue, collect, hold, or rehome any animal.

Every rescue, treatment, cost, transport, and adoption is carried out voluntarily by the users involved, at their own responsibility and expense. Using the rescue and adoption features is free of charge — that means the tool is free; it does NOT mean SANORIYAT bears any cost or duty of care. We make no guarantee that a report will be answered, that any cat will be rescued, or as to the conduct, reliability, or outcome of any user.

17. The SANORIYAT Store (where offered)

• Seller and invoice: the seller is the SANORIYAT establishment (CR 7055361617). An invoice is issued and e-mailed when payment is confirmed. The price shown is final and includes any applicable tax.
• Payment: you pay on the page of a payment gateway licensed by the Saudi Central Bank. Card details are entered there and are not stored by SANORIYAT. An order is confirmed, and the cat reserved for you, only when payment is confirmed.
• Handover: when you collect the cat yourself, the breeder sets an appointment within 24 hours of payment and hands the cat over within 3 days. When a courier delivers it, the cat reaches you within 10 days of payment, because couriers travel on scheduled weekly trips. No cat is handed over before it completes 10 weeks. Before handover the breeder uploads a veterinary certificate dated within the 24 hours before the appointment. At handover the breeder gives you a 6-digit code; entering it is your acknowledgement that you received the cat. From the moment the courier collects the cat until you enter that code, you bear nothing for anything that happens to the cat; if it does not arrive in good health you are refunded in full, including the delivery fee.
• After handover: you have 24 hours to report, from the order page, an illness documented by a report from a licensed veterinary clinic within the 24 hours after receipt, which SANORIYAT checks with the clinic, or a mismatch with the cat's passport; a colour mismatch means a colour other than the one recorded in the passport, not a shade that differs from the photos. After those 24 hours no return or compensation is accepted, and the conditions the Refund & Cancellation Policy lists as not a reason for a return do not qualify. Before buying, make sure nobody in your home is allergic to cats and that everyone there agrees. When that period ends the cat's digital passport moves to your account.
• Cancellation and refunds follow the Refund & Cancellation Policy. Once payment is confirmed, an order is never cancelled or refunded automatically, and neither the buyer nor the breeder cancels it: whoever wants to cancel asks SANORIYAT's management on WhatsApp from the order page, and management checks the reason with both sides, then cancels and refunds under that policy. If you change your mind before you receive the cat: within 24 hours of payment you are refunded minus the payment-gateway fee that the gateway does not return to us (nothing is deducted when you paid with mada), and after those 24 hours 25% of the cat's price is deducted instead; and if the courier has already collected the cat, the delivery fee is not refunded and you also pay the fee of bringing the cat back, which equals the delivery fee, as that policy sets out. By pressing the pay button you accept these terms and the Refund & Cancellation Policy, and your acceptance is recorded with your order.
• Price, contact and later care: The Store price covers the review of the offer, the collection of the payment and the arranging of the handover, so finding the same cat, or a similar one, at a lower price outside the SANORIYAT Store is not a reason for a return or for compensation. We contact you only on the mobile number recorded in your order. If one day you can no longer care for your cat, tell us and we will help you offer it again or find someone to adopt it, rather than leaving it.
• What our review covers: before a cat is offered we check its passport record: real photos, both parents recorded, its age (at least 10 weeks, as a cat is offered only when it is ready for handover), and its two vaccine doses. This is a review of records. It is not a veterinary examination and not a guarantee of health, pedigree, or temperament.
• Breeders who offer a cat: you set the sale price, and SANORIYAT takes a commission of 10% of it, at least SAR 200 and at most SAR 1,000. The fees for mada, cards and Apple Pay are SANORIYAT's in full; when the buyer pays with Tabby or Tamara, SANORIYAT bears half of their fee, up to SAR 500 per sale, and the rest is yours. You see what reaches you under each payment method before you agree. SANORIYAT reviews the price before publishing. Offers made before 26 October 2026 keep the amount their breeder set. The cat stays in your care and ownership until you hand it over, and you must not offer or sell it elsewhere while it is in the Store; your members' listings pause while your offer is open. Who you are is shown to the buyer only after payment, and hidden again if the sale is cancelled before handover. The amount that reaches you is transferred to the bank account you registered on the first business day after 7 days from the buyer's receipt. If a sale is cancelled or the cat is returned for a reason that is yours (a delay you cause, a cancellation you ask for after the sale, no veterinary certificate, an illness confirmed within the 24 hours after receipt, a mismatch with the cat's passport, or a recorded vaccine dose that turns out not to have been given), you bear the payment-gateway fee and the delivery fee both ways (the return fee equals the delivery fee), and what SANORIYAT refunds or reimburses to the buyer for it; SANORIYAT may deduct them from any amount it owes you, now or later, and may pause your offers until they are settled. A missed deadline is not charged to you automatically: SANORIYAT establishes who caused it. When the order is cancelled for a reason on the buyer's side, you bear nothing. While something you owe is unpaid you cannot offer another cat. You must not agree a sale outside the Store with a buyer who came to know you through it, within 90 days of the last order between you; if you do, you owe SANORIYAT the difference between the Store price and your amount. SANORIYAT may at any time require a promissory note on the Ministry of Justice's Nafith platform as security for what you may come to owe under the consignment agreement. The consignment agreement you accept when you submit a cat also applies.

18. Contact

admin@sanoriyat.com — for a Store order, include your order number.